Privacy Policy

Effective date: 11 October 2026

This policy explains how AEE GROUP handles information when you visit the website, purchase a SScanerTwain subscription, activate a licence, or contact support.

Information that may be processed

Depending on how the service is implemented, this may include your email address, order and subscription details, payment status and transaction reference, licence/activation information, and messages you send to support. Payment card data should be handled by the payment provider, not stored by the website unless a compliant arrangement expressly requires it.

Purposes

Information may be used to process orders, verify payments, issue and manage licences, provide support, prevent duplicate or fraudulent transactions, maintain records, and meet legal obligations.

Service providers and sharing

Information may be shared with payment, hosting, email-delivery and technical service providers where needed to operate the service, or with authorities where legally required. The actual providers should be identified where applicable.

Retention and security

Information should be retained only as long as reasonably needed for the stated purposes and legal recordkeeping. Reasonable technical and organisational safeguards should be used; no online system can be guaranteed completely secure.

Your choices and requests

Depending on applicable law, you may have rights to access, correct, erase or otherwise control personal information. Contact support@aeegroupno1.com to make a request. We may need to verify your identity and retain certain records where required by law.

International customers and children

Information may be processed in countries where service providers operate. The service is not intended to invite unlawful collection of children's personal data.

Changes and contact

This policy may be updated as the service or law changes. Contact support@aeegroupno1.com.

Before publishing, confirm this policy matches the data your actual website and providers collect, and review applicable privacy-law commencement dates.